Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance team is trained to shortly deal with all our cloud hosting customers’ inquiries and assistance questions. Through our ticketing system, it is also possible to post your question and a support staff member will, no doubt go back to to you in only maximum 60 minutes. In fact, practice has proved that the ordinary resolution time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You could email us 24x7x365 with any issue you possibly have involving our solutions. We have technicians present continually to present assistance anytime required. You may use the ticketing system or send us an email whenever you want, or grab the telephone or use the online chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • ZubeeHost has included a substantial knowledge base into the Control Panel so its possible to obtain practical step by step guidelines whenever you want. Each part of the Control Panel possesses its own contextual guide area featuring a list of how–to articles. We have also prepared educational videos to give you a superior visual representation of precisely how to accomplish any presented activity.