You can find a lot of cloud hosting providers on the market, still most of them are resellers who have restricted resources, particularly when it comes to support. A way to distinguish them is the option to contact the company by phone. The level of support that you'll get via this channel of communication may vary based on the supplier - a few of them provide you with professional telephone support, others offer basic and customer support only as some issues are more time-consuming and it's much easier to be resolved via a ticket, especially when the issue has to be escalated. However, it is good to find that you can always get in touch with your website hosting provider since there're many small problems which can be resolved easily and timely through a call, not mentioning that you will be able to get more information about the services even before you become a client.
Phone Support in Cloud Hosting
In case you choose to use one of our cloud hosting, you'll be able to speak with our support crew over the telephone for 14 hours every day. We will assist you in choosing the perfect package for your sites because we realize that it is better to discuss this kind of matters with a live person. In case you already own an account, we're able to assist you with all your sales/billing questions and / or general matters, even with some technical problems that don't involve a lot of time or escalation to a system administrator because it'll be more convenient to open a support ticket for time-consuming problems and have the entire correspondence in a single place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and talk with our agents.